Privacy Policy

Balispecialtycoffee.com – COCINADETRADICION SL (hereinafter CDT) is the company responsible for the processing of your personal data. Below we provide you with information about us:

    COCINADETRADICION SL

    email: info@balispecialtycoffee.com

What data do we collect?

You can browse our website anonymously.

We will only collect your personal data if you decide to register on Balispecialtycoffee.com to create a customer account. In this case we will use your personal data to provide you with the information you request, as well as to ship your products.

Depending on the products and services you request from us, we will need to process some data or others, which in general will be the following:

    Your identifying information: Name, surname, email, shipping address and telephone number.

    Economic and transactional information: Payment or card data, information about your purchases, orders and returns.

    Connection and navigation data.

Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of the Platform, we will mark some fields as mandatory since they are data that we need to be able to provide you with the service or give you access to the functionality in question.

For what purpose do we collect your data?

    To manage your registration as a user of the Platform: We will use your data to identify you as a user of the Platform and give you access to its different functionalities, products and services.

    To carry out the purchase and sale contract or services contracted with us:

        Contact you regarding informational communications.

        Manage payment for the products you purchase.

        Manage exchanges and returns.

Legal basis for the processing of your data

The processing of your personal data by CDT is legitimized because you give us your consent, so that we can provide you with the requested service or information, as established in article 6.1 a) of the General Data Protection Regulation.

The processing will be necessary, on the other hand, for the execution of the purchase-sale contract between you and CDT as established in article 6.1 b) of the General Data Protection Regulation.

For treatments based on our Legitimate Interest (article 6.1.f of the General Data Protection Regulation), we undertake that this does not prevail over the interests or fundamental rights and freedoms of the interested parties.

How long will we keep your data?

We will maintain your personal information for as long as you wish to remain a registered user.

At any time you can exercise your right to delete the processing of your data. In this case, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise of legal actions.

Data sharing with third parties

CDT, in its capacity as data controller, has implemented technical and organizational measures to guarantee the most complete protection of personal data processed through this website.

The personal data that you have provided to us is collected and stored exclusively for CDT's internal use while you do not request a purchase.

In the event that you make a request for our products, we will transfer your data to third parties: financial institutions and logistics service providers, choosing only those that meet our strict quality standards.

What are your rights over your personal data?

    Right of access: We will inform you about whether or not CDT is processing your personal data and, if applicable, what data we process.

    Right to rectification. In case the data we have is inaccurate, or deletion, if you want us to delete it.

    Right to limitation of treatment. In which case they will only be kept by CDT if it is strictly necessary for the exercise or defense of claims.

    Right to data portability. You have the right to receive the personal data that you have provided to CDT to transmit it to another data controller or to have us, at your request, transmit it to another controller.

    Right of opposition. CDT will stop processing the data in the manner you indicate, unless for legal reasons or for the management of claims it must continue to be processed.

    Automated individual decisions, including profiling. CDT does not use automatic decision making or profiling.

You can exercise these rights by sending a communication to info@balispecialtycoffe.com, attaching your ID.

If you consider that these rights are not taken care of by CDT, you have the right to send a claim to the Spanish Data Protection Agency (https://www.aepd.es/es. C/ Jorge Juan, 6, 28001 Madrid, Telephone 91266 35 17)

HELLO COFFEE LOVER

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